OTP TECHNICAL SUPPORT PORTAL

IMPORTANT - PLEASE READ:


We are pleased to provide technical support, training, and advice, for the following customers:


  • Customers who subscribe to a monthly / annual software subscription plan we offer, such as Esurvey.
  • Customers who subscribe to one of our monthly / annual website maintenance or webmaster services.
  • Customers who have purchased ZOHO, Esurvey, or other software development from us in the last 90 days* *Limited to FIVE no-charge support tickets.
  • Customers who subscribe to one of our MONTHLY ALL-INCLUSIVE SUPPORT PACKAGES.
  • Customers who wish to purchase technical support on an "as-needed" basis.
If your situation is not described above, and for all other inquiries, please send us an email through our CONTACT US page, using the button directly below:

If your situation is correctly described above, please complete the technical support form immediately below; we will respond as soon as possible to your request. Please note, our normal office hours are 9am to 5pm Eastern Standard TIme / Eastern Daylight Time (Toronto / New York / Miami), excluding Canadian and/or U.S. public holidays; we are closed on these days.

We are typically able to respond to your request within 24 hours, but, will make every attempt to respond to your service request as soon as we can do so. The more information you provide on the form below, the better we will be able to provide you with service. Thank you for your business - we will be back to you shortly...